Privacy Policy

Effective Date: July 21, 2026

At Apex Exteriors Plus LLC ("Apex Exteriors Plus," "we," "our," or "us"), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request an estimate, purchase our services, or otherwise interact with our business.

By using our website or services, you agree to the terms of this Privacy Policy.



1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Mailing address
  • Property address
  • Email address
  • Phone number
  • Any information you voluntarily provide when requesting an estimate or contacting us

Project Information

  • Roofing, siding, gutter, window, door, insulation, or metal roofing project details
  • Estimates and contracts
  • Work history
  • Invoices and payment information

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of your visit
  • Cookies and similar tracking technologies



2. How We Use Your Information

We use your information to:

  • Provide estimates and inspections
  • Schedule appointments
  • Complete roofing and exterior improvement projects
  • Process payments
  • Communicate about your project
  • Respond to questions and service requests
  • Improve our website and customer experience
  • Send service updates, appointment reminders, and promotional communications when permitted by law



3. SMS Text Messaging

If you provide your mobile phone number, you consent to receive SMS (text) messages from Apex Exteriors Plus LLC regarding:

  • Appointment confirmations
  • Estimate scheduling
  • Project updates
  • Service reminders
  • Customer support
  • Promotional offers (where permitted)

Our messaging practices comply with applicable A2P 10DLC regulations.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information below.

Please note that opting out may prevent you from receiving important project updates.



4. Information Sharing

We may share your information with trusted third-party companies that help us operate our business, including:

  • Payment processors
  • Scheduling software providers
  • Customer relationship management (CRM) providers
  • Website hosting companies
  • SMS and email communication providers

We may also disclose information if required by law or to protect our legal rights.

No mobile information or personally identifiable information (PII), including phone numbers, will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or trade your personal information.



5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.



6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance the user experience

You may disable cookies through your browser settings, although some website features may not function properly.



7. Your Privacy Rights

You may:

  • Request access to the personal information we maintain about you.
  • Request corrections to inaccurate information.
  • Request deletion of your information where permitted by law.
  • Opt out of marketing emails or SMS communications.
  • Withdraw consent for future communications.

To exercise these rights, please contact us using the information below.



8. Third-Party Links

Our website may contain links to third-party websites. Apex Exteriors Plus LLC is not responsible for the privacy practices or content of those websites.



9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.



10. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Apex Exteriors Plus LLC

Serving Northeast Ohio

Phone: (330) 979-1795

Email: ApexExteriorsPlus@gmail.com

Website: www.apexextplus.com